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Your Baby’s Room and Facilities

  • Every baby in the NICU has a private room.
  • Your baby room can be located in one of the three zones A, B or C.
  • Most rooms have a bench at the back that you can sleep on or a comfortable chair, and we can provide screens if you want privacy for pumping, sleeping or reflecting.
  • For infection control reasons only water in Styrofoam cups is permitted in your baby's room.
  • There are water and ice machines in the hallway; your baby's nurse can show you where they are.
  • Please use the family lounge for meals and snacks.
  • We have 2 locker spaces. One outside of the unit and one inside parents lounge. Please leave your coats and oversize luggage items in a locker prior to entering the unit.
  • For your baby's safety, the NICU is a protected unit that has a secured access for entry. Parents are recognized as being an important part of our team and therefore we provide keyless access during your stay in the NICU.  Upon your first visit to the NICU, please introduce yourself to the unit clerk who will ask for your ID and will set up your keyless access. 
  • A breast pumping room is located in zone A, Room 17-025. It is a mother-only room, and any mother who has been discharged from hospital may use it. Ask your baby's nurse for the location and entry code. You are also welcome to pump in your baby’s room and we will provide screen to ensure your privacy
  • You are welcome to use our parent lounge, Room 17-205, (located in the hallway outside of the unit), with a microwave and television for your use. Ask your baby's nurse for the entry code.
  • Two care by parent rooms and 4 sleep rooms are available for parents to stay overnight, to meet special needs, such as to be close to their baby, or to prepare for caring for your baby at home.
  • Because babies who are being cared for in the NICU need special medical attention, you will see many pieces of equipment in the room. This may be overwhelming at first, but be assured that the equipment helps us deliver the best possible care for your baby. Your baby's nurse will help you familiarize yourself with all of the equipment.

 

Typical NICU room:

Typical NICU room

 

Unit Layout:

Unit Layout

 

Special Sleep and Care-by-Parent Rooms

2 care-by-parent rooms: These are specially designed rooms to simulate home experience so that parents can have a “test run” before taking your baby home from the NICU.  You will have a nurse assigned to your infant yet have the sense that you are on your own, with help only a phone call away. Check out time is 10am, unless you are staying an additional night. Check-in time may be discussed with your infant’s nurse.

  • Each room has a double bed, with sheets, blankets and pillows. There is a bathroom including a shower; towels and face clothes are also provided.
  • There is a phone in the room to dial to the NICU should you need assistance.
  • If you need to leave the room, we ask that you bring the baby back to the nursery to be monitored.
  • Please bring your own food, there is none provided.

 

4 Sleep Rooms: These are available for parents to stay overnight, to meet special needs including overnight breastfeeding or needing to be on-site for a critically ill baby. Located on the 17th floor, near the NICU, we prioritize the use of those rooms based on the urgency of the request. Check out time is 10am, unless you are staying an additional night. Check-in time may be discussed with your infant’s nurse.

Speak to a nurse caring for you and your infant to request a room.  If no rooms are available, you will be put on a waiting list and you can discuss options for alternate arrangements.

You may be asked to leave the room if there is an urgent request for a family due to special circumstances. Depending on your need, we will make every effort to make alternative arrangements for you.

Each room has:

  • A single bed with sheets, blankets and pillows.
  • A bathroom including a shower; towels and face clothes.
  • Please bring your own food, there is none provided.