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Preparing for Your Visit

Telephone and Virtual Appointments

  • Please ensure our staff have your current contact information, including phone number and email.
  • Calls from Mount Sinai will display as “Mount Sinai” on your phone. Please keep your volume on and be ready at your appointment time.

In Person Appointments

If your appointment is in-person (at the hospital), please make sure you have confirmed the appointment with your health care provider.


Please bring your Ontario Health Card with you to each appointment.

Blood Sugar Logs and Food Records

Come prepared to share your blood glucose information by bringing your logbook or sending in your meter, FGM, CGM, or pump reports.

If you use a device that can be connected to a clinical account, ask your health provider about how you can set up data sharing with the LSCD team. Data sharing means your health care provider would be able to see your blood sugar and device information remotely, without sending pdfs or reports. Devices that can be set up for data sharing include: Freestyle Libre (Libreview), Dexcom (Clarity), Omnipod, Tandem, or Ypsomed Pumps (Diasend), OneTouch Meters (Onetouch Reveal).

Your blood sugar records are very important as they help the team understand how the different areas of your life are affecting your blood sugar control. We may recommend changes in medication or food using these records, so it is important that they be accurate and up-to-date.

If you have seen a dietitian in the past and received a meal plan, please bring it with you. It is also helpful to record what you eat for a three day period before your appointment. The dietitian will help you make a meal plan that works with your tastes and lifestyle.


To make sure your visit is useful to you, make a list of the most important things you want to discuss.

You may have some questions about diabetes that you wish to ask the members of the health care team. Some of the questions commonly asked are:

  • What should I eat?
  • How do I manage sick days?
  • What do I do when I'm going to a big party?
  • How do I store my insulin? What if I'm travelling?
  • How do I adjust my insulin and meal plan when I travel?
  • What is Intensive Diabetes Management?

You may have many other questions. It is a good idea to write them down before your appointment so that you don't forget to ask them.

Interpreter services are available free of charge. Tell us when booking the appointment if you need this service.

If you cannot attend your appointment, please contact the office’s administrative assistant.