BLS & ACLS Cancellation/Postpone Policy:

Refund Information:

NOTE: A spot at the course is only held once a payment has been received by the SimSinai Centre. We cannot book another student for the course unless you cancel your registration with enough notice.

• If you notify us that you want to CHANGE your course dates 15 or more days before the course, we will accommodate your request without penalty.
• If you decide to CANCEL with 15 days or more notice before the course, we will retain 10% of your payment to cover our administrative expenses.
• If you CANCEL/CHANGE with less than 15 days notice before the course date, we will retain 50% of the tuition cost as compensation for preventing another student from taking the course.
• If you DO NOT show up on the date of the course WITHOUT PRIOR notification to the SimSinai Centre, NO REFUND will be provided.

In the event of an unexpected catastrophic event, SimSinai Program Administration will review your case. Penalties may be waived and you will be allowed to reschedule the course to another date, note we cannot provide refunds beyond what is described above.