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Volunteer Programs and Services

Volunteers perform in a variety of roles. Below, is a list of the areas you would commonly find volunteers.

If any of these roles interest you, please contact Volunteer Resources to apply.

Nursing Units

Volunteers assist the clinical team provide the best health care from healthy beginnings to healthy aging in many ways, depending on the department. They visit patients to offer support and diversion.

Our specialty nursing areas include Cardiology, General Medicine, Geriatrics, Inflammatory Bowel Disease, Maternal-Infant, Oncology and Orthopaedics.


Volunteers assist in the smooth operation of clinics by greeting and registering patients, preparing areas and giving information to waiting patients.

Volunteers are placed in over 40 clinic areas, including Orthopaedics, Ophthalmology, Medical Imaging, Marvelle Koffler Breast Centre, Murray Koffler Urologic Wellness Centre and Oncology Services.

Wayfinding & Information

A hospital visit can be confusing and overwhelming for some patients. To mitigate this, Volunteer Resources has developed a new position as a “Wayfinder” which gives enthusiastic volunteers an opportunity to connect with patients and their families while helping them get to where they need to be. The hospital also has Information Desks in the main lobby and in the mezzanine on the 4th floor.

Administrative / Clerical

Many departments have a continual need for help with clerical duties such as reception, answering the phone and filing.

Pet Therapy

Socially isolated patients often benefit from our visiting dogs and their owners. These specially selected pets enhance a "home-like" quality, and bring comfort and diversion to patients and their families. Our Therapy Dogs need to have certification from an organization such as Therapeutic Paws or St. John Ambulance.

Indigospirit Logo

Customer-focused volunteers assist patients, visitors and staff with books, giftware and flowers.

Knitting & Materials

Knitted and fabric items are treasured by our patients. In our efforts to make the best use of your valuable time and generosity, we would like to request that you create only the items below that we supply patterns for. We can only accept items as space permits in our units. Our current needs and accepted items are:

  1. Bereavement Gowns
    • Please note the following requirements: must be solid white or pale pastel in colour, must be made from baby yarn or soft fabric only please (no crochet, no thick material).
  2. Flannel Squares (not knitted, no pattern – 5” by 5” squares)
    • These squares allow parents of babies in the NICU to bond with their child when they cannot be there. Parents hold the cloth against their skin so it absorbs their personal scent, then the cloths are placed inside the incubator to the child can become familiar with their parent’s scent.

Click here for our updated 2019 knitting patterns

You can drop items off at our office:

Mount Sinai Hospital – Joseph and Wolf Lebovic Health Complex
Level 1 – Room 023, 60 Murray Street, Mailbox #35
Toronto, ON, Canada, M5T 3L9

Our office is open Monday to Friday from 8:00 am to 4:00 pm
We can be reached at 416 – 586 – 4800 ext. 8200