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Volunteer Programs and Services

Volunteers perform in a variety of roles. Below, is a list of the areas you would commonly find volunteers.

If any of these roles interest you, please contact Volunteer Resources to apply.

Nursing Units

Volunteers assist the clinical team provide the best health care from healthy beginnngs to healthy aging in many ways, depending on the department. They visit patients to offer support and diversion.

Our specialty nursing areas include Cardiology, General Medicine, Geriatrics, Inflammatory Bowel Disease, Maternal-Infant, Oncology and Orthopaedics.


Volunteers assist in the smooth operation of clinics by greeting and registering patients, preparing areas and giving information to waiting patients.

Volunteers are placed in over 40 clinic areas, including Orthopaedics, Ophthalmology, Medical Imaging, Marvelle Koffler Breast Centre, Murray Koffler Urologic Wellness Centre and Oncology Services.


A hospital visit can be confusing or overwhelming for some visitors. The Hospital has Information desks in the main lobby and in the mezzanine on the 4th floor. Volunteers help patients and visitors find their way around the hospital.

Administrative / Clerical

Many departments have a continual need for help with clerical duties such as reception, answering the phone and filing.

Language Interpretation

For many patients and their families, English is not their first language. Mount Sinai Hospital wants every patient to be confident that they understand the information their health-care team is giving them. That is why a language interpretation program was established. To date, we have interpreters for more than 54 languages, with Cantonese and Mandarin being the most common.

We use a combination of Interpretation Agencies, Telephone Interpretation, and Volunteers. Volunteers may be assigned to patients for their medical visits. Interpreters provide more than language services by offering emotional support to patients who may feel more anxious because of language barriers.

Click here to visit our Chinese Patient Programs site.

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Pet Therapy

Socially isolated patients often benefit from our visiting dogs and their owners. These specially selected pets enhance a "home-like" quality, and bring comfort and diversion to patients and their families. Our Therapy Dogs need to have certification from an organization such as Therapeutic Paws or St. John Ambulance.

Helping Hands - Knitters

If you have basic knitting or crocheting skills, there are many ways to help. The pain of losing a baby is unimaginable to most people. Many of our grieving parents receive small knitted items such as a bereavement gown, lovingly created by volunteers, as a keepsake of their baby. Our Geriatric Program also welcomes crocheted or knitted lap blankets and ‘shrugs’ to provide comfort for our elderly patients.

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Customer-focused volunteers assist patients, visitors and staff with books, giftware and flowers.