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We are committed to ensuring our programs and services are completely accessible to all members of the community.  

  • If you are coming to the Hospital and have special needs, please see our Accessibility Information for Patients and Families.
  • If you are a member of the public, and require access to our public safety information, in an accessible format, please contact Patient Relations at 416-586-4800 ext. 5066.
  • If you are a member of the public and would like access to any of the Hospital's documents in an accessible format, please contact Patient Relations at 416-586-4800 ext. 5066 or by email: [email protected].
  • If you are an employee at Mount Sinai Hospital, and require assistance in the event of an emergency, please contact the Occupational Health and Safety Department at 416-586-4800 ext. 1572 to discuss an individualized emergency response plan.

 Accessibility Policies and Resources for Staff and Patients


Mount Sinai's Accessibility Plan

On September 29, 2003, the Mount Sinai Hospital Board of Directors adopted the following "Accessibility Planning Policy" for the organization. Mount Sinai Hospital is committed to:

  • the continual improvement of access to facilities, policies, programs, practices and services for patients and their family members, staff, health care practitioners, volunteers and members of the community;
  • the participation of people with disabilities in the development and review of its annual accessibility plans;
  • ensuring hospital by-laws and policies are consistent with the principles of accessibility; and
  • The establishment of an Accessibility Working Planning Committee at Mount Sinai Hospital (see our Terms of Reference - pdf pdf icon).

Download the following Sinai Health Sytem - Mount Sinai Hospital Accessibility Plans as pdf documents: 


Contact Us

If you cannot access the document, please contact the Mount Sinai Hospital Corporate Communications  department at 416-586-5065 or [email protected].